TakeChargeTexas – Participating Pharmacies
Register for the TakeChargeTexas (TCT) Pharmacy Portal
Participating pharmacies are required to complete Security and Confidentiality Training, Security and Confidentiality Course Instructions before registering for TCT access in the Enterprise Portal.
Training can be found on the TCT website.
Pharmacies can request TCT access at iamonline.hhs.state.tx.us. You can find instructions to register as a pharmacy in the IAMOnline transition guide.
Please email medication@dshs.texas.gov if you have any questions.
Technical Assistance
If you encounter a problem or need help using TCT, call 1-800-255-1090 and press option 6 or email the TCT Help Desk. Do not submit private health information (PHI), such as HIV status, with the help desk request.
A Central Office employee will work with you to resolve your issue. If the Central Office cannot resolve the issue directly, they will forward it to the appropriate TCT analysts, supervisors, or IT department for further assistance. Some inquiries may require system changes or additional resources and may take some time to complete. Issues that impact system usability (such as bugs identified in the database) will need to be fixed and tested. These issues will be given high priority and resolved as soon as possible. Other requests, however, may include improvements that will enhance, but not inhibit work. These issues may be assigned a lower priority.